Job Description
Cargo Commercial Vehicles Germiston currently has three vacancies for Specialist Technician - Service (Systems Technician/Diagnostic Technician) . Reporting to the Manager: Service , the primary purpose of this position is to repair trucks and buses according to dealer/distributor's standards and specifications in the most productive way.
Position Overview
The primary purpose of this position is to accurately, skillfully, and efficiently undertake the repair and servicing of trucks according to dealer/distributor's standards and specifications. This includes detecting and diagnosing any additional faults for further repair, ensuring all work is completed safely and to the customer’s complete satisfaction. The successful candidate will have a strong technical background, preferably with “Qualified Technician Status”, although manufacturer-specific training will be provided. Strong administration skills and a customer-facing aptitude are essential. Applicants must have a flexible approach to work and a full understanding of customer satisfaction.
APPLICATION REQUIREMENTS:
- Cargo Motors is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.
- Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills, and qualifications.
All applications must be processed via this link by no later than 23 October 2024 . Please note that candidates not contacted by 18 November 2024 must consider their applications as unsuccessful.
Specific Role Responsibilities
- Fault finding (diagnosis) of commercial vehicles
- Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
- Establish parts required for service/repair to be performed and ensure correct parts are ordered
- Report to Service Foreman promptly on any additional work required
- Obtain authorization prior to carrying out any additional work
- Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
- Obtain technical information from Service Foreman on problem jobs
- Adhere strictly to technical specifications as laid down by the manufacturer, or as instructed by Management
- Adhere to laid down workshop policies and procedures
- Note the description of all work performed on the back of Repair Order if required
- Place all used parts in a plastic bag, except oil & fuel filters, and place on passenger floor
- All warranty replaced parts to be tagged according to laid down rules and handed to Parts department
- Ensure all oils and parts used are booked out on Repair Order
- Ensure vehicle is kept as clean as possible, and use all protective items supplied
- Ensure work bay is kept safe, clean, and tidy
- Ensure time started and completed are entered on Repair Order (Clocking)
- Report any faulty and/or broken equipment to management
- Ensure all special tools and equipment are used with utmost care
- Possess a complete set of tools, as per distributor requirements, and maintain in good working order
- Ensure a neat appearance at all times - overalls to be changed after heavy repairs
- Maintain cordial relationships with workshop staff
- Training as per HQS Requirements
- Standby and after hours servicing as per Service Foreman arrangements
- Accept responsibility for apprentices/helpers and impart necessary skills through training/explanation/practice, and thereafter inspect/monitor the work and rectify any problems
Qualifications and Experience
- NQF Level 4 (Grade 12 or equivalent) – Maths and Physical Science
- Three years experience on Daimler Truck & Bus products a must (Mercedes-Benz Trucks or Mercedes-Benz Vans or FUSO)
- Clear Criminal Record
- A Valid Driver’s License C1, EC will be an added advantage
- Diesel Truck Technician Qualification
- Systems Technician or Diagnostic Technician Qualification a must
Skills and Personal Attributes
- Problem Solving
- Attention to detail
- Customer focused
- Interpersonal skills
- Practical management skills
- Ability to operate under pressure and in a team environment
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